ForgedOps Plans Terms of Use

ForgedOps Plans (the “Platform”) is owned and operated by ForgedOps LLC (“ForgedOps,” “we,” “our,” or “us”). The Platform — including software, source code, infrastructure, designs, user interfaces, documentation, and brand assets — is and remains the exclusive property of ForgedOps LLC.

By accessing or using the Platform you (“Customer,” “you,” or “User”) accept these Terms of Use in full. If you do not accept these Terms, you must not access or use the Platform.

You retain all right, title, and interest in and to the data, drawings, photos, documents, audit records, and project content you upload to the Platform (“Customer Data”). ForgedOps does not claim ownership of Customer Data.

You grant ForgedOps a limited, non-exclusive, worldwide license to host, store, transmit, process, display, and back up Customer Data solely as necessary to operate, secure, support, and improve the Platform on your behalf.

ForgedOps does not sell, license, rent, or share Customer Data with third parties for marketing or advertising purposes.

All intellectual property rights in and to the Platform — including patents, copyrights, trademarks, trade secrets, designs, machine-learning models, derived analytics, and aggregated, de-identified telemetry — are owned by ForgedOps LLC.

No license, express or implied, is granted to you under any ForgedOps intellectual property except the limited right to use the Platform in accordance with these Terms.

“ForgedOps,” “ForgedOps Plans,” and the ForgedOps brandmark are trademarks of ForgedOps LLC.

You agree not to, and will not permit any user, contractor, or agent to:

• Reverse engineer, decompile, or attempt to derive the source code of the Platform.
• Circumvent any authentication, rate-limiting, tenant isolation, or security control.
• Upload malware, ransomware, worms, or any code designed to disrupt or damage the Platform.
• Use the Platform to violate applicable law, including export, sanctions, privacy, or anti-corruption laws.
• Submit Customer Data you do not have the right to upload, store, or share.
• Use the Platform to harass, defame, infringe, or threaten any person or organization.
• Resell, sublicense, or otherwise commercially exploit access to the Platform without a written agreement.

You are responsible for: (a) the accuracy and lawfulness of Customer Data; (b) your users’ conduct on the Platform; (c) maintaining the confidentiality of credentials issued to your tenant; (d) any decisions, designs, measurements, quantities, means, or methods derived from material accessed through the Platform; and (e) compliance with all federal, state, local, and industry regulations applicable to your work.

You are responsible for all activity that occurs under credentials issued to your tenant. You must notify ForgedOps promptly at info@forgedopshq.com of any actual or suspected unauthorized access, credential compromise, or security incident.

ForgedOps maintains industry-standard authentication and session-management controls. Details are described in our Security documentation.

Access to the Platform is provided under the subscription, pilot, or evaluation terms agreed in writing between ForgedOps and Customer. Unless otherwise stated, fees are billed in advance, are non-cancellable for the then-current term, and are non-refundable except where required by law.

Taxes are exclusive of stated fees. You are responsible for any sales, use, value-added, or similar taxes assessed on your subscription.

ForgedOps may suspend access to the Platform without notice if: (a) we reasonably believe continued use poses a security, legal, or integrity risk; (b) you fail to pay undisputed fees within thirty (30) days of the due date; or (c) you materially breach these Terms.

Where practical, ForgedOps will provide advance notice and an opportunity to cure.

Either party may terminate a subscription for material breach if the breach is not cured within thirty (30) days after written notice. Upon termination, Customer’s right to access the Platform ends. ForgedOps will make Customer Data available for export for a period of thirty (30) days following termination, after which it will be deleted in accordance with the data-retention schedule below.

ForgedOps targets high availability for the Platform but does not guarantee uninterrupted, error-free, or continuously available service. Planned maintenance, infrastructure provider outages, and force-majeure events may cause downtime. ForgedOps does not offer service-level credits unless expressly stated in a signed master agreement.

While a subscription is active, Customer Data is retained for the duration of the engagement. Following termination, Customer Data is retained for thirty (30) days for export, then deleted from production systems. Backup snapshots may persist for up to ninety (90) days, after which they are overwritten as part of standard rotation.

Audit logs may be retained for up to seven (7) years to satisfy security, compliance, and forensic obligations.

Neither party shall be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, war, terrorism, civil unrest, governmental action, labor disputes, telecommunications or internet outages, cloud provider failure, denial-of-service attacks, fire, flood, hurricane, earthquake, pandemic, or epidemic.

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-laws principles. Each party irrevocably submits to the exclusive jurisdiction of the state and federal courts located in Volusia County, Florida for any dispute arising out of or related to these Terms or the Platform.

To the maximum extent permitted by law, in no event shall ForgedOps’ aggregate liability arising out of or related to these Terms or the Platform exceed the total fees paid by Customer to ForgedOps during the twelve (12) months immediately preceding the event giving rise to liability.

In no event shall either party be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, even if advised of the possibility of such damages.

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FORGEDOPS DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED.

ForgedOps Plans is software only. ForgedOps does not provide:

• Engineering services
• Surveying services
• Design services
• Construction management
• Legal advice
• Safety consulting
• Professional judgment of any kind

You remain solely responsible for:

• Means and methods of construction
• Field safety and worker protection
• Measurements, quantities, and quantity take-offs
• Regulatory and code compliance
• Engineering decisions
• Construction decisions
• Interpretation of drawings, specifications, and design intent

Nothing displayed, computed, suggested, or generated by the Platform — including by automated, machine-learning, or AI-driven features — constitutes professional engineering, surveying, design, legal, or safety advice. All Platform output is informational and must be verified by a qualified, licensed professional before being relied upon.

Certain Platform features may use artificial intelligence, machine learning, or automated extraction techniques to identify text, geometry, objects, or attributes within drawings, photos, or documents. These outputs are probabilistic and may contain errors, omissions, or hallucinations. You must independently verify every AI-generated or AI-assisted output before relying on it for any field, design, safety, or compliance decision.

ForgedOps does not warrant the accuracy, completeness, or fitness for purpose of any AI output and disclaims all liability arising from reliance on AI-generated content.

ForgedOps is not engaged in the practice of engineering, surveying, architecture, construction management, law, or safety consulting. Any guidance, comparison, calculation, or recommendation produced by the Platform is not a substitute for the independent judgment of a licensed professional retained by you.

You agree to defend, indemnify, and hold harmless ForgedOps LLC, its officers, directors, employees, contractors, and affiliates from and against any and all claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Customer Data; (b) your or your users’ use of the Platform; (c) your violation of these Terms; or (d) your violation of any law or third-party right.

The Platform may integrate with third-party services (for example, email delivery, cloud storage, identity providers, payment processors). ForgedOps is not responsible for the availability, accuracy, or content of third-party services and disclaims liability for any loss arising from their use. Your use of a third-party service is governed by that provider’s terms and privacy policy.

You represent that you and your users are not located in, under the control of, or a national or resident of any country or territory subject to comprehensive U.S. sanctions, and that you are not listed on any U.S. government list of restricted parties. You agree to comply with all applicable U.S. and foreign export-control and sanctions laws in your use of the Platform.

ForgedOps may release new features, modules, integrations, or services from time to time. Unless explicitly excluded by a separate written agreement, these Terms apply to all current and future features of the Platform. Continued use of the Platform after a new feature is released constitutes acceptance of these Terms with respect to that feature.

For questions about these Terms, contact info@forgedopshq.com.